Maytag Epic and Epic Z Series - F21 Error Code Fix

Maytag Epiz Z Series Washer and Dryer Side by Side



Maytag Epic Z F21 Error Code Fix

F21
Flashing message says F21 or F-21 error code which is a Long Drain Time error code. This indicates that you have an obstruction or clog in the drainage system. Normally this will tell you that you probably have a clog in the drain pump. What no one tells it that it’s pretty easy to fix this one yourself.

It really 2 easy steps. Take off 3 screws and then open the drain clean out valve and remove the debris and it’s done.

Well, here’s a little bit more step by step than that.

Looking at the front of the washing machine, below the door there is a solid white metal section. At the very bottom (right along the floor) there are 3 screws that you can access from the front. Take off those three screws and the metal access panel will slip off. There are 2 plastic pins that are lodged in the top of the panel, so it will swing out towards you first. Don’t force it off, or you may damage those pins.

With the access panel removed, it will become quite clear what is next. On the right hand side there is a rather large white drain plug that you need to twist off. If there is still water in the washing machine, then you will need to be careful and have buckets and rags ready, as the water will start draining once you remove the plug and it will drain fast, so get ready!

After a few turns the plug will slide out and there will be a small catch basin / rough filter that is attached that will also come out with it. This is where most of the debris will be located and should be the obstacle that was preventing the washing machine to drain.






Clean it out and remove any lint, waste products etc that have accumulated. Who knows, you might even find some loose change in there too. I found $0.27. The put the plug back in. Make sure that it is tightened completely and totally secure. The machine will leak if this is not secured properly.

Then slide the access panel back in place making sure to get the 2 plastic pins in place without damaging them and then the 3 screws are next. Once those are in place, you are ready to go. Plug the washer back in and turn it on.

Naturally you never want to do any work on an appliance while it is still plugged in, so Safety First – unplug it before you begin. I would also suggest that you turn off both the hot and cold water valves/faucets completely.

Good luck!

15 comments:

Vdub said...

Wow! Thanks. I just followed the instructions above and it worked! Took me about 30 minutes. My washer was full of water. When I pulled the cap off I filled both of them. Glad I had them close by. I would recommend you prop up the front end of the water to lessen the out pour when the cap is pulled off. Also, you may need a wrench to turn the cap.

Kate said...

Is it possible that debris could have gotten into the second line leading out of the washer? I just followed your steps, and sure enough there were two small socks stuck in the filter. But I've tried using it again and I keep getting the error.

If I have it on empty or with really light clothes it will drain and spin, but if there is heavy items it's not working.

Caress said...

Great way to save a repair call. It really bugs me that this information isn't in the owners manual. What a stupid place to put a filter that regularly needs servicing...

BSC said...

I just followed your instructions. Too easy! I used a large lid from a storage container that worked perfectly for draining the unit. What a clog! I took a picture because I just started laughing when I saw it. Hairpins,rings and chains all wrapped up in a bundle of dense lint. I have 4 girls in the house!

mattski said...

Great how-to guide! I had a barret, band aid and small mesh bag all wrapped up with a mess of lint. The hint to use storage bin lids to catch drainwater was perfect - used two and swapped them out 3 times. Worst part was getting screws back in :-)

JmeMalone said...

Thanks for the valuable info. Easy instructions led me to the root of the problem. I, as well, found around 53 cents, hair bands, and lint. Pretty funny. Thanks!!!

Robin Pruitt said...

THANK YOU!!!!!!!!!!!!!!!!!!!

BeardlessCarmen said...
This comment has been removed by the author.
BeardlessCarmen said...

Thank you, thank you, thank you!!! I found an ankle sock, $ 0.11, three paper-clips, a broken small chain necklace, lint, and sand in mine.

Englishteachonline said...

Thank you so much! This saved us the $89.00 inital assessment fee from a Maytag Vendor and probably over $100 in repairs. The encloser to the filter was hard to screw off so my husband did it for me. Inside was a doggie poop bag, a twoonie, a loonie and tons of lint. The washer works awesome now! :)

CasidyAnderson said...

Thanks! Worked like a charm!

Angus Jackson said...

Thank you very much! I found $.50 and lego wheel and a zipper with a lot of lent.

salesresorts said...

Thank you for posting this. My husband and I really appreciated the info. Should be with regular maintenance instructions.
We found in our little bundle of junk: a wii control wrist band, fishing weights, a couple washers, and a bunch of change. The guys in our family need to empty their pockets before throwing their shorts in the laundry! ( :

Scott Aitken said...

Thank you so much! it was about a 10 minute fix. I found 2 bobby pins, a drywall screw, 2 earrings, a ring, small stones, a staple, and $1.27! It's amazing that trap can hold so much.

Kay Fitz said...

THANK YOU! THANK YOU!!! My husband and I were dreading calling a repair man. So easy!
Be Blessed! :)
Afitz 07-02-13

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